FAQs
Here are some frequently asked questions about your visit to Northwest Occupational Medicine Center, Inc
What happens during my first visit?
If possible, arrive at your appointment with your paperwork completed (if you have received any in the mail prior to the appointment). The appointments are usually set 15 minutes prior to the scheduled time you will see the physican, psychologist or therapist in order for you to complete any onsite documents. Our clinical staff work conscientiously to be on time for you.
If you you received a prescription for treatment from your healthcare provider, please give it to the receptionist.
We will obtain all information needed to submit your charges to your insurance company including taking a copy your insurance card.
The initial consultation with our physicians or therapists typically consists of a thorough review of your medical and/or psychological history leading up to the injury or problem. For medical related issues a comprehensive examination is performed including the assessment of posture, joint mobility, strength, flexibility, and neurological screening. Following the evaluation the therapist or physician will provide you with some information about the results of the evaluation and any recommendations they wish you to consider. For psychological evaluations, the psychologist will review the results of the assessment or schedule an additional time to review the results after a report has been prepared.
How long does each visit last?
Initial physician visits typical take 60 minutes with follow-up visits when necessary 15-30 minutes. PT/OT treatment sessions typically last 30 to 60 minutes per session. Psychotherapy sessions usually are 50 minutes in length. If scheduled for psychological testing, this may take 2-8 hours depending upon the individuals circumstances. A comprehensive pain evaluation typically involves a physician evaluation, psychological evaluation and depending upon the insurer a vocational evaluation.
How should I dress?
Ideally you should wear or bring loose fitting clothing to enable you to expose the area being evaluated and treated. For your convenience, we also have shorts and gowns for your temporary use if needed during physian exams.
Do I need an appointment?
Yes, we are referral based treatment center and do not treat walk-ins.
How many visits will I need?
This is highly variable and depends upon the nature and severity of your problem. You may only need one visit or you may require extended treatment. The typical frequency of visits is 1-3 times per week for physical therapy, weekly for psychotherapy and medical follow-up visits are usually scheduled on a monthly basis, depending upon the nature of the presenting problem.
Why are people referred to physical or occupational therapy?
Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the problem and relieve the pain. Individuals who can benefit from a customized physical therapy program include those who have suffered sprains, tendonitis, back or neck pain, sports injuries, arthritis, strokes, sciatica, neurological disorders, vertigo/dizziness, and more.
Occupational therapists help individuals with mentally, physically, developmentally or emotionally disabling conditions to develop, recover, or maintain daily living and work skills. They not only help patients improve basic motor functions and reasoning abilities, but also to compensate for permanent loss of function. Their goal is to help patients have independent, productive and satisfying lifestyles.
Do you communicate with my referring doctor?
We attempt to offer open lines of communication with other healthcare practitioners. We send them a copy of your initial evaluation and periodic progress reports when you return to them for follow up. We also typically update them when you are discharged.
Who pays for treatment?
In most cases, your insurer will cover your treatment. Insurance co-pay, coinsurance, and payment for noncovered supplies or services are usually requested at the time of service. We suggest you contact your insurance company to clarify the extent of your coverage for therapy prior to your initial visit. Additionally, our billing office staff or admissions staff will verify your insurance coverage prior to your first visit.